I have spent much of my career in a Customer Service environment, and I pride myself on providing a 110% level of service to my employer’s clients and prospects.  I am infuriated when I receive an inadequate performance from a company with which I do business. Equally so, I am impressed when I get excellent treatment. The time has finally come to document these two extremes of keeping the customer satisfied. 

If I make a change to my web site, internet search engines reflect that change within days.  I hope that if someone searches for any of the companies mentioned here, they will see my comments and use them to decide how to spend their money.  I will happily add any comments from the companies named, or expand on the summaries here.

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